Banking – NFOSA

Member Banks

Contact details for the banks over which the NFO has jurisdiction, thanks to their membership of the Banking Association South Africa.

ABSA

Call: 0800 41 41 41

Access Bank SA

Call: +27 11 634 4300

African Bank Ltd

Call: 086 11 11 011

Albaraka Bank Ltd

Call: 0860225786

Bank of China (JHB)

Call: +27 11 520 9600

Bank of Taiwan (SA)

Call: 0800-025-168

Bidvest Bank Ltd

Call: 0860 11 11 77

BNP Paribas

Call: 0800 999 899

Capitec Bank Ltd

Call: 0860 10 20 43

China Construction Bank

Call: +27 11 520 9400

Citibank N.A.

Call: +27 11 944 0801

Deutsche Bank AG (JHB)

Call: +27 (11) 775 7000

Discovery Bank

Call: 0800 07 96 97

Finbond Mutual Bank

Call: N/A

First Rand Bank

Call: 087 575 9408

FNB of SA Ltd

Call: 087 575 9408

GBS Mutual Bank

Call: (046) 622 7109

Grindrod Bank Ltd

Call: 0800 601 011

Habib Overseas Bank Ltd

Call: +27 11 834 7441

HBZ Bank Limited

Call: +27 31 267 4430

HSBC Bank PLC

Call: 0027 11 676 4358

ICICI Bank

Call: 011 676 7800

Investec Bank Ltd

Call: +27 11 286 9663

Ithala Limited

Call: +27 31 366 2500

JPMorgan Chase Bank

Call: 1-212-270-6000

Mercantile Bank Ltd

Call: +27 86 011 9900

Nedbank Ltd

Call: 0860 444 000

Postbank

Call: 0800 53 54 55

Sasfin Bank Ltd

Call: +27 11 809 7500

Societe Generale (JHB)

Call: +27 11 448 88 12

Standard Bank of SA Ltd

Call: 0860 101 101

Standard Chartered (JHB)

Call: +27 (0) 11 217 6600

State Bank of India

Call: 011 778 4500

TymeBank

Call: +27 860 999 119

Ubank Ltd

Call: 011 518 5202

Kindly Note: We understand that you may have lodged your complaint with various bank staff members already and that you may be frustrated. Our experience has however shown that this process facilitates a quick resolution of complaints that have substantial merit.

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Johannesburg

110 Oxford Road,
Houghton Estate,
Johannesburg,
Gauteng,
2198

Parking Entrance at:

19, 9th Street,
Houghton Estate,
Illovo,
Johannesburg,
2198

Cape Town

6th Floor, Claremont Central Building,
6 Vineyard Road,
Claremont,
Cape Town,
7700

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