The field of dispute resolution between financial services providers and their customers is a vital, rewarding and fascinating one.

It’s essential for the health of South Africa’s financial system, and very fulfilling for the expert financial professionals who strive to settle disputes amicably, and to the satisfaction of both parties involved.

The newly unified National Financial Ombud (NFO) comprises 4 divisions: Banking, Credit Provision, Short-term Insurance, and Long-term Insurance, which require high levels of specialisation. All of these create employment and upskilling opportunities.

If you are focused on financial services as a career, and are detail-orientated, diplomatic and perseverant by nature, be sure to visit this page regularly for future vacancies.

We look forward to having you on board!