Welcome to the National Financial Ombud Holding Page

You are at the temporary Home Page of the National Financial Ombud (NFO). 

 What is The NFO?

 The NFO is a single, one-stop, all-in-one dispute resolution service made up of 4 former longstanding services: the Banking Ombud (OBS); the Credit Ombud (CO); the Long-Term Insurance Ombud (OLTI); and the Short-Term Insurance Ombud (OSTI). 

All of the services and assistance that have been previously provided to individuals and companies by the previous Ombud schemes, as listed above, will now be available through the new NFO.  The NFO’s services are provided free of charge.

When Will the NFO Home Page Go Live?

Our new official Home Page and website will be launched on Friday 1 March 2024.

 Queries? Contact Us

For any information about the new National Financial Ombud, email us at info@nfosa.co.za or contact us on 0860-800-900.

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