MMI Group Limited
| Stats on Finalised cases per Nature of Complaint |
|
|
| NATURE OF COMPLAINT |
No. of Cases |
W/P Resolved in favour of Complainant |
| Poor communications/documents or information not supplied/poor service |
37 |
7 |
| Claims declined (policy terms or conditions not recognised or met) |
102 |
27 |
| Claims declined (non-disclosure) |
1 |
0 |
| Dissatisfaction with policy performance and maturity values |
4 |
0 |
| Dissatisfaction with surrender or paid up values |
0 |
0 |
| Misselling |
1 |
0 |
| Lapsing |
11 |
3 |
| Miscellaneous |
9 |
0 |
| TOTAL |
165 |
37 |
Click Here to go Back to Main Page
