Useful Links

Trade or Professional Organisations
Financial Intermediaries Association of South Africa (FIA) https://fia.org.za/
The Association For Savings & Investments SA https://aci.co.za/
The South African Insurance Association (SAIA) https://www.saia.co.za/
Other Ombudsmen and Regulators
Consumer Goods & Services Ombud https://www.cgso.org.za/cgso/
Council for Medical Schemes https://www.medicalschemes.co.za/
Credit Ombudsman https://www.osti.co.za/
Financial Ombudsman Service (United Kingdom) https://www.financial-ombudsman.org.uk/
Micro-Finance Regulator https://www.mfrc.co.za/
Motor Ombudsman (MIOSA) https://www.miosa.co.za/
Office of the Tax Ombud https://www.taxombud.gov.za/
Ombudsman for Banking Services https://www.obssa.co.za/
Press Ombudsman https://www.presscouncil.org.za/
The Financial Sector Conduct Authority (FSCA) https://www.fsca.co.za/Pages/Default.aspx
The Office of the Ombud for Financial Services Providers (FAIS Ombud) https://www.faisombud.co.za/
The Ombudsman for Long-Term Insurance https://www.ombud.co.za/
The Pension Fund Adjudicator https://www.pfa.org.za/
Consumer Organisations or Forums
Department of Trade and Industry (DTI) http://www.dti.gov.za/
National Consumer Commission http://www.nccsa.org.za/
SA National Consumers Union http://www.sancu.co.za/
South African Bureau of Standards (SABS) https://www.sabs.co.za/
Provincial Consumer Affairs Offices

Eastern Cape

  • East London: Tel (043) 742 0340, Fax (043) 742 0323
  • Port Elizabeth: Tel (041) 585 1850, Fax (041) 585 1964
  • Queenstown: Tel (045) 838 4382 or 838 3984/5/6, Fax (045) 838 3981
  • Umtata: Tel (047) 531 1191, Fax (047) 531 2887

Bloemfontein

  • Bloemfontein: Tel (051) 403 3575/6, Fax (051) 403 3437

Gauteng

  • Gauteng: Tel (011) 355 8006/8, Fax (011) 355 8019
  • Pretoria: Tel (012) 310 9562/70 / 9990, Fax (012) 320 0579 or 322 8489
  • Soweto: Tel (011) 982 5313/4, Fax (011) 982 5315

KwaZulu-Natal

  • Durban: Tel (031) 307 6111, Fax (031) 305 6816
  • Kokstad: Tel (039) 727 3273/2476, Fax (039) 727 3282

Limpopo Province

  • Pietersburg: Tel (015) 295 3652/7003, Fax (015) 295 7010

Mpumalanga

  • Nelspruit: Tel (013) 752 3761/74/46/58/20, Fax (013) 752 3729
  • Witbank: Tel (0136) 902 595, Fax (0136) 903 704

North West

  • Vryburg: Tel (05392) 7205/7, Fax (05392) 72859
  • Mabopane: Tel (012) 701 0442, Fax (012) 701 0444

Northern Cape

  • Kimberley: Tel (053) 832 2566/7, Fax (053) 832 2564
  • Springbok: Tel (027) 712 2543, Fax (027) 712 2547
  • Upington: Tel (054) 331 2354/5, Fax (054) 331 2254

Western Cape

  • Cape Town: Tel (021) 483 3256/3049/3910/5497/5735, Fax (021) 483 3483
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