Terms of Reference

Categories

• Abusive Behaviour
• Accident
• Advice
• Agents
• AIDS/HIV
• Ambiguity
• Amendments to Policies
• Annual Reports
• Annuities
• Anti-Selection
• Beneficiary Nominations
• Case Reports
• Case Studies
• Causation
• Cession
• Compensatory Awards
• Complaints Data
• Conclusion of Contract
• Confidentially
• Constitution
• Constitutional Rights
• Consumer Protection
• Contra Proferentem Rule
• Cooling-Off Period
• Costs
• COVID 19/TERS
• Credit Insurance
• Damages
• Defferred Compensation Schemes
• Delay
• Disability
• Disclosure
• Dispute of Facts
• Dread Disease
• Education and Publicity
• Electronic Contracting
• Endownments
• Equity
• Estoppel
• Evidence
• Exceptions, Exclusions And Waiting Periods
• F.S.B
• Fairness
• FAIS Act
• FAIS Ombud
• Final Determinations
• Fraud
• FROS Act
• Funeral Insurance
• Good Faith
• Group Schemes
• Guarantees
• Health Insurance
• Hearings
• Impairment
• Imputation of Knowledge
• Independent Review
• Insolvency
• Insurable Interest
• Interest on Late Payments
• Intermediaries
• Internal Ombudsman
• Interpretation
• Invalidity of Policy
• Investment Performance
• Investment Policies
• Jurisdiction
• Keyman Policies
• Lapsing
• Late Submission of Claims
• Legal Practitioners
• Legislation
• Life Policies
• Linked Products
• Living Annuities
• LOA
• Loading
• Loans
• Long-Term Insurance Act
• Mandate
• Marketing
• Matrimonial Property Act
• Maturity
• Media Releases
• Mediation
• Medical
• Minors
• Misleading Marketing Material
• Misrepresentation
• Misselling
• Mistake
• Mitigation of Loss
• Mortgage Insurance
• National Financial Ombud Scheme
• Negligence
• Negligent Advice
• Newsletter Articles
• Newsroom
• Non-Disclosure
• Offer
• Ombudsman's Committee
• Ombudsman's Council
• Onus of Proof
• Over-Payment by Insurer
• Paid-Up Values
• Papers and Presentations
• Payment and Non Payment
• Penalties
• Pension Fund
• Performance
• Policy Wording
• Policyholder Protection Rules
• Poor Service
• Pre-Existing Conditions
• Premuims
• Prescription / Time Bar
• Press Release
• Procedural Matters
• Proof of Claims
• Publications
• Quotations
• Rating by Exclusions
• Rectification
• Refund of Premiums
• Reinstatement of Policies or Benefits
• Remedies and Relief
• Reopening of Closed Cases
• Rescission
• Retirement Annuities
• Retrenchment
• Review
• Rules of the Ombudsman
• Ruling
• Sale of Insurers Business
• Scams
• Second Reminders
• Second-Hand Endowment Policies
• Settlements
• Snatching at the Bargain
• Social Media Posts
• Statistics
• subscribing members complaints data
• Suicide
• Surrender
• Tax
• Telemarketing
• Termination of Contract
• Topics & Cases
• Transfer of Policies
• Trusts
• Uncategorized
• Underwriting
• Universal Life Policies
• Values
• Waiting Period
• Waiver
• Warranties
• Words And Phrases