A DECADE OF TRUST, UNDONE BY FINE PRINT
22/07/2026
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20 July 2026 Income protection cover is meant to be a lifeline – a safeguard against the financial shock that strikes when illness or disability
20 July 2026 Income protection cover is meant to be a lifeline – a safeguard against the financial shock that strikes when illness or disability
8 July 2026 As South Africa closed Youth Month and honoured the defiance of 16 June 1976, the National Financial Ombud (NFO) renewed its pledge:
Rejecting an insurance claim on the grounds of late notification by the complainant may not always be fair and reasonable. That’s especially the case when
24 June 2026 In the world of consumer credit, the numbers tell a stark story: 62 percent of complaints lodged against credit companies with the
The complainant submitted a claim for damage to his boundary wall which he stated had collapsed due to extreme weather conditions. The participant rejected the
In a complaint that was submitted to our office, the complainant had submitted a claim to the insurer, also referred to as the participant, for