With consumers showing growing confidence about their financial future, access to credit is still considered essential for achieving financial goals.
The Unusual Finance Chat – Look at Your Contract & Watch Out for the Unscrupulous Over the Festive Season
In this episode of The Unusual Finance Chat, Tinus de Jager and Jacques de Villiers unpack the latest developments in the world of insurance, both at home and abroad…
Financial Watchdog Recovers R161m – and Urges Festive Season Caution
As Black Friday approaches, the National Financial Ombud (NFO) is urging credit-active South Africans to exercise caution and avoid the financial pitfalls associated with impulsive spending…
Credit Active South Africans at Risk of Long-Term Financial Strain
As Black Friday approaches, the National Financial Ombud (NFO) is urging credit-active South Africans to exercise caution and avoid the financial pitfalls associated with impulsive spending…
Beware Criminals Targeting Tap-And-Go Cards For Festive Season Shopping
Tap-and-go bank cards which do not require a PIN for purchases up to R500 are a boon for criminals intent on going on a festive season shopping spree. The Banking Division Lead Ombud said complaints have been received…
Life Insurance Ombud Rules in Favour of Customary Wife
Must a woman be disregarded as a spouse if she does not sit on a mattress to mourn her deceased partner before the funeral? What are the requirements for recognition of a customary marriage?
Aways read policy fine print to avoid headaches when making a claim
One of the reasons why insurance claims are rejected is because the insured failed to understand the details of the policy, especially what is covered and what isn’t.
Recent NFO Rulings Highlight Important Obligations of Insurance Clients
The Non-life Insurance Division of the National Financial Ombud Scheme is sometimes required to make rulings on complaints brought by insured consumers who have had claims rejected by their insurers.
Media Release – 28/08/2024
Commemorating the First 100 Days of the National Financial Ombud Scheme (NFO), Head Ombud, Reana Steyn took the opportunity to reflect on the newly-formed organisation’s significant achievements in this short space of time.
Media Release – 10/04/2024
The newly-formed National Financial Ombud Scheme (NFO) today announced the appointment of its first Head Ombud, Reana Steyn. “Reana’s extensive expertise and vast experience with the OBS, Credit Ombud and at one of the leading insurers, as well as her leadership position, her qualification as an attorney, coupled with her people management experience and training of staff of the previous schemes…
